Pitney Bowes SendPro Online mobile app
Role: Lead UX Designer and ResearcherProblem
New mobile product proposal from a recent hackathon needed clear requirements and team alignment on UX vision. Was this product solving a problem and would our clients use it? The team's first learned how to create a mobile experience from the SendPro Tablet experience.
Solution
Conducted On-Site Research informing MVP design
Processs
- Created interactive prototype on Android smartphone.
- PM + Lead UX lead research sessions
- After 5 sessions > created clear requirements + vision
- Team alignment on requirements + design
- Energized team on Research + Design Thinking approaches
- Created direction on vision
- Needed both iOS and Android versions
"This is the way we should develop all our products."
- Engineering Architect
Video: SendPro Mobile App Demo (0:30)